Bloomi Terms of Service
Article 1 (Purpose)
These Terms of Service (“Terms”) establish the rights, obligations, responsibilities, and other necessary matters between JustPin Inc. (“Company”) and its members and users regarding the use of the Bloomi service (“Service”).
Article 2 (Definitions)
- The definitions of terms used in these Terms are as follows:
- “Service”: Refers to the Bloomi app, web service, and all related services provided by the Company through members’ and users’ mobile devices, tablet PCs, and other wired/wireless devices.
- “Member”: Refers to individuals who have agreed to these Terms and Privacy Policy and have been granted service usage qualifications by the Company.
- “User”: Refers to all individuals, including “Members,” who access and use the “Service.”
- “Content”: Refers to various information and materials including 3D objects, videos, images, text, symbols, voice, audio, visual content, files, and links posted on the Service by the Company (internal employees or separate partner corporations/individuals) and Members.
- “Bloomi IP (Intellectual Property) Content”: Refers to all content provided by the Company to constitute and operate the “Service,” including but not limited to 3D objects, videos, images, text, symbols, voice, audio, visual content, and other audiovisually identifiable information and materials.
- “Generative AI Service”: Refers to artificial intelligence-based functions for creating and modifying text, symbols, voice, audio, visual content, images, videos, augmented reality content, and 3D objects provided by the Company to Members within the “Service.”
- “Paid Service”: Refers to all online and offline content and related services provided by the Company for a fee.
- The definitions of terms used in these Terms, except as defined in this Article, shall follow individual terms of use, service operation policies and usage guidelines, and relevant laws and regulations. Otherwise, they shall follow general commercial practices.
Article 3 (Publication and Amendment of Terms)
- The Company shall post these Terms within the Service settings or on separate linked screens or provide them through pop-up screens so that Members can easily understand the content.
- The Company may amend these Terms within the scope that does not violate relevant laws including the Act on Promotion of Information and Communications Network Utilization and Information Protection (“Information Communications Network Act”), Act on Consumer Protection in Electronic Commerce, and Act on the Regulation of Terms and Conditions.
- When the Company amends the Terms, it shall specify the effective date and reasons for amendment and notify them from 7 days before the effective date until the day before the effective date together with the current Terms in accordance with Paragraph 1. However, if the amended content is legally unfavorable to Members, the Company shall separately and clearly notify them through electronic means such as consent windows upon login to the Service for a certain period in addition to the notice.
- When the Company notifies the amended Terms pursuant to the preceding paragraph and clearly notifies Members that if they do not express their intention to refuse within 7 days, they will be deemed to have agreed to the amendment, and if Members do not explicitly express their intention to refuse, they shall be deemed to have agreed to the amended Terms.
- If a Member does not agree to the application of the amended Terms, the Company cannot apply the content of the amended Terms, and in this case, the Member may terminate the service agreement. However, if there are special circumstances where the existing Terms cannot be applied, the Company may terminate the service agreement.
Article 4 (Interpretation of Terms)
- The Company may establish separate terms of use and operation policies (“Individual Terms, etc.”) in addition to these Terms, and if such content conflicts with these Terms, the Individual Terms, etc. shall take precedence.
- Matters not stipulated in these Terms or their interpretation shall follow Individual Terms, etc. and relevant laws and regulations, and otherwise shall follow general commercial practices.
Article 5 (Conclusion and Application of Service Agreement)
- Users who wish to become Members must conclude a service agreement with the Company. The service agreement is concluded when a User applies for membership by providing personal information necessary for Service provision and agreeing to these Terms, and the Company approves such application.
- In the membership application process pursuant to the preceding paragraph, the Company may request identity verification from Members through mobile phone/email, etc.
- The Company shall process approval for Service use according to the order of Users’ membership applications. However, the Company may refuse approval or subsequently terminate the service agreement for applications falling under any of the following:
- Use of another person’s name
- Registration of false information or failure to register information required by the Company
- Cases where the User has previously lost membership qualifications under these Terms, except when the Company’s approval for re-registration has been obtained
- Application for membership by children under 14 years of age
- Cases where minors seek to use services prohibited under the Youth Protection Act
- Lack of Service-related facilities or technical or business problems
- Other cases where approval is deemed impossible due to the User’s fault
- The effective time of the service agreement shall be when the Company displays completion of registration in the application process, and for paid service agreements, when purchase completion, payment completion, or charging completion is displayed in the application process.
- To use paid services, Members must pay usage fees according to the terms of paid service use after agreeing to these Terms.
- The Company may classify Members by grade according to Company policy and differentiate service menus and usage accordingly.
- The Company may impose usage restrictions on Members and require one-time or regular adult verification procedures to comply with grade and age restrictions under the Youth Protection Act, etc.
- When minors under 19 years of age wish to use paid services, the Company shall notify that without obtaining consent from parents or other legal representatives, or without obtaining ratification after contract conclusion, the minor or legal representative may cancel the contract. When a minor concludes a paid service agreement without the legal representative’s consent, the minor or legal representative may cancel the contract.
- Notwithstanding the preceding paragraph, such contracts cannot be canceled if the minor concluded the paid service agreement with property whose disposal was permitted within a defined scope by the legal representative, or if the minor deceived others into believing they were an adult or had legal representative consent.
Article 6 (Company’s Obligations)
- The Company shall faithfully exercise rights and fulfill obligations stipulated in relevant laws and these Terms in good faith.
- The Company shall establish security systems to protect personal information so that Members can use the Service safely, and shall disclose and comply with its Privacy Policy.
- The Company shall endeavor to protect Members’ personal information in accordance with the Information Communications Network Act and other relevant laws.
- The Company shall process opinions or complaints raised by Members regarding Service use when they are deemed legitimate.
- The Company shall convey the processing procedures and results to Members through Service notice screens, Service notifications, text messages, email, etc. regarding opinions or complaints raised by Members.
Article 7 (Notice to Members)
- When the Company provides notice to Members, unless otherwise specified in these Terms, it may do so through pop-up screens or push notifications within the Service.
- For notices to all Members, the Company may substitute the notice in the preceding paragraph by posting on the Service notice screen for 7 days or more.
Article 8 (Service Provision and Changes)
- The Company may divide the Service into certain ranges and separately designate available hours for each range. However, in such cases, the content shall be announced in advance.
- The Service shall be provided 24 hours a day, 365 days a year in principle.
- Notwithstanding the preceding paragraph, the Service may not be provided in the following cases, and the Company shall have no obligation to provide the Service:
- Cases where normal Service provision is impossible due to power outages, equipment failures, network failures, Service user overload, emergencies, natural disasters, war, etc.
- Cases where there are significant operational reasons such as maintenance, replacement and failure of computers and other information communication equipment, communication disconnection, or regular inspection
- Cases necessary to respond to electronic intrusion incidents such as hacking, communication accidents, abnormal content usage behavior by Members and Users, instability of content services with low predictability, etc.
- Cases where relevant laws and government policies prohibit content service provision at specific times or methods, or prohibit service provision to specific Members and Users
- The Company may modify, suspend, or change all or part of the Service according to operational and technical needs such as adding new content information and functions, various bug patches, etc. The Company shall not be responsible for damages arising from Members’ loss of expected profits or loss of benefits not directly provided by the Company.
- The Company shall announce in advance when there are suspensions or changes in Service content, usage methods, and usage hours.
Article 9 (Information Provision and Advertisement Placement)
- The Company may provide Members with various information deemed necessary during Service use through Service screens, push notification messages, email, mobile text messages, etc. However, Members may refuse to receive push notifications, email, and mobile text messages according to their will, except for transaction-related information and responses to customer inquiries as required by relevant laws.
- The Company may place advertisements on Service screens, websites, push notification messages, email, mobile text messages, etc., directly or through third parties in partnership relationships regarding Service operation.
- The Company shall not be responsible for any losses or damages arising from Members’ participation in promotional activities of advertisers posted on the Service or through the Service, or from communication or transactions.
Article 10 (Members’ Obligations)
- Members shall comply with relevant laws, provisions of these Terms and Individual Terms, usage guidelines and precautions announced in relation to the Service, matters notified by the Company, and other regulations established by the Company, and shall not engage in acts that interfere with the Company’s business.
- Members shall not engage in the following acts:
- Registration of false information
- Misappropriation of others’ information
- Alteration of information posted by the Company
- Transmission or posting of information other than that designated by the Company (such as computer programs)
- Collection of other Members’ personal information and account information
- Infringement of intellectual property rights including copyrights of the Company and other third parties
- Acts that damage the reputation of the Company and other third parties or interfere with their business
- Granting Service access rights to third parties other than oneself
- Acts of copying, disassembling, imitating, or otherwise modifying the Service through any processing
- Acts that interfere with the Company’s normal Service operation by using the Service in ways different from normal usage, such as using automatic connection programs
- Acts of disclosing or posting obscene or violent messages, images, voice, 3D objects, videos, images, and other information contrary to public order and morals on the Service
- Other illegal or improper acts
Article 11 (Members’ Obligations Regarding Account and ID Management)
- Management responsibility for Members’ accounts and IDs lies with the Members, and they shall not allow third parties to use them.
- The Company may restrict the use of accounts and IDs if there are concerns about personal information leakage, if they are antisocial or contrary to public morals, or if there is a risk of being mistaken for the Company or its operators.
- When Members recognize that their accounts and IDs have been misappropriated or are being used by third parties, they shall immediately notify the Company and follow the Company’s guidance.
- The Company shall not be responsible for disadvantages arising from the relevant Member’s failure to notify the Company of such facts in the preceding paragraph, or failure to follow the Company’s guidance even after notification.
Article 12 (Provision and Change of Member Information)
- When Members are required to provide information to the Company under these Terms, they must provide truthful information and shall not be protected from disadvantages arising from providing false information.
- The Company shall not be responsible for disadvantages to Members and other third parties arising from Members’ failure to provide truthful information to the Company.
- When information registered at the time of membership application changes, Members shall modify it online or notify the Company of such changes through email or other methods.
- The Company shall not be responsible for disadvantages to Members and other third parties arising from Members’ failure to notify the Company of information changes in the preceding paragraph.
Article 13 (Content and Legal Rights)
- Copyrights and intellectual property rights to the Service belong to the Company.
- Copyrights, trademark rights, design rights, trade dress, patent rights, and other intellectual property rights to Bloomi IP Content and its selection and arrangement, as well as all materials included in and related to the Service (Service design, service marks, logos, all trademarks related to the Service, images, text, scripts, videos, 3D objects provided by the Company, etc.) are owned by the Company or the Company has ownership or usage rights based on Korean and foreign laws.
- Members may use Bloomi IP Content to create text, images, graphics, videos, augmented reality content, 3D objects, and other materials (“User Content”) and may post, transmit, and store them. The Company may suggest or recommend overall service experience methods including customized content and functions based on Members’ activities within the Service.
- The Company takes reasonable protective measures including enhanced encryption processes to safely protect User Content. However, please understand that despite the Company’s efforts, situations may arise where third parties access User Content through security breaches and system attacks.
- Copyrights and other intellectual property rights to User Content created by Members belong to the respective Members, but this does not affect copyrights and other intellectual property rights to original works such as Bloomi IP Content included therein. The Company grants Members who created User Content only a limited, revocable, and non-exclusive license to use Bloomi IP Content included in User Content for the purpose of creating and posting User Content. Members who created User Content do not acquire any other intellectual property rights to Bloomi IP Content.
- Except as explicitly permitted in these Terms and Individual Terms, Members may not use Bloomi IP Content without the Company’s prior written consent.
- Members shall bear full responsibility for User Content and all issues and disputes arising therefrom, and the Company shall not bear any responsibility unless there is intent or gross negligence.
- Members do not own the Service or hold copyrights to the Service, but are permitted to use the Service by the Company. The Service is provided for information acquisition or personal use only in a limited manner, and Members may use it in such form.
- Except as explicitly permitted in these Terms and Individual Terms, Members shall not use, distribute, reproduce, transmit, distribute, publish, broadcast, or otherwise utilize information obtained through the Service to which the Company or information-providing companies hold intellectual property rights, nor allow third parties to do so.
- The Company grants Members only usage rights to use accounts, IDs, content, etc. according to usage conditions established by the Company in relation to the Service, and Members shall not dispose of them through transfer, sale, collateral provision, etc.
Article 14 (Copyright Policy, etc.)
- If you are a copyright holder or copyright holder’s agent and content within the Service infringes your copyright, you may contact the Company via email and request cessation of posting in accordance with copyright law and other relevant laws.
- Even without requests from Members and rights holders pursuant to Paragraphs 1 and 2 of this Article, the Company may immediately take usage restriction measures such as content posting cessation/deletion, temporary/permanent account suspension if there are reasons to recognize rights infringement or violations of Company policies and relevant laws, and shall not bear any responsibility therefor.
- Detailed procedures pursuant to this Article shall follow procedures established by the Company within the scope prescribed by the Information Communications Network Act and Copyright Act.
Article 15 (Management of Content and Accounts, etc.)
- Members shall not attempt illegal acts within the Service and shall use the Service legally. Members and Users shall not post, view, or transmit content that violates guidelines, including the following content:
- Pornographic material
- Exposing photos, videos, 3D objects, and suggestive content related to minors (under 18 years of age)
- Violence, abuse, and crime
- Physically dangerous and harmful content related to minors
- Harassment and bullying
- Defamation
- Infringement of copyrights and other intellectual property rights
- Hate speech or symbols
- Content containing illegal information
- Other content contrary to laws or social norms
- Including the content of the preceding paragraph, when content violating relevant laws, these Terms, or the Company’s guidelines is discovered within the Service, the Company may immediately take usage restriction measures such as content deletion, temporary/permanent account suspension. Thereafter, the Company shall notify the relevant content to Members.
- The Company may review content posted, distributed, and transmitted on the Service to apply guidelines. However, this does not mean the Company necessarily reviews content, so please do not assume the Company will review content.
- The Company may send notifications to Members (including methods such as email and mobile text messages) when necessary based on review results, and may take measures according to law such as content deletion, usage restriction measures, and reporting to investigative agencies when violations of the Company’s operation guidelines and laws are discovered.
- The Company may change or add guidelines in this Article by collecting Members’ opinions and shall endeavor to implement them in a reasonable and consistent manner.
Article 16 (Use of Generative AI Service)
- The Company aims for AI that provides meaningful conversations to users. In this process, we focus on protecting users’ personal information and generating appropriate expressions, and do our best to provide correct and balanced information.
- Members must comply with these Terms and relevant laws when using the Generative AI Service. If Members violate these, the Company may restrict or suspend Members’ Service use, may hide and delete results generated during Members’ use of this Service, and Members must bear legal responsibility according to relevant laws.
- Results generated through Members’ use of the Generative AI Service may be affected by various circumstances such as users’ misuse, misuse, and usage environment. Therefore, the Company does not guarantee the accuracy, appropriateness, reliability, and completeness of results. Results generated during Members’ use of this Service are created arbitrarily by artificial intelligence, so the Company has no control over such results and assumes no responsibility for their accuracy, appropriateness, legality, or any consequences arising from their use, to the maximum extent permitted by applicable law. Also, the Company does not bear responsibility for legal, social, political, and ethical impacts of results generated during Members’ use of this Service, and related responsibility belongs entirely to the Members themselves.
- All responsibility lies with Members when legal or ethical problems arise or damage is caused to the Company in the process of Members publicly disclosing results generated through use of the Generative AI Service.
- If abnormally excessive usage or circumstances of sharing account login information with others are reasonably confirmed in Members’ use of the Generative AI Service, Service use may be restricted and permanently suspended without prior notice. No refunds are possible in relation to this.
- The Company may use all information and materials related to the Generative AI Service (including results and input values generated by Members through use of this Service) for purposes of service quality and function improvement, research and development, machine learning, etc.
- Members must ensure that ‘input data’ entered when using the Generative AI Service does not include the following content:
- Copyrighted works without copyright holder consent/permission
- Content that defames others or infringes third parties’ rights
- Content related to others’ secrets or trade secrets
- Content that aids or abets crimes or violates laws
- Content inappropriate for public morals, sound ethical standards, and social order
- Content violating the Company’s terms and operation policies
- Members must ensure that results generated using the Generative AI Service do not include the content of the preceding paragraph. Also, when Members determine that results include or may include the content of the preceding paragraph, they must immediately notify the Company upon discovery. Through this, Members have an obligation to actively cooperate so the Company can improve such matters.
- Members must bear responsibility for relevant laws and copyrights when utilizing, distributing, modifying, and sharing results provided by the Generative AI Service. The Company does not bear responsibility for copyright, intellectual property rights, and other rights claims regarding results produced by Members through the Generative AI Service.
- When disputes arise with third parties due to results produced by Members using the Generative AI Service, Members must resolve such disputes at their own cost and responsibility, and the Company does not bear any responsibility therefor.
- The Company does not bear responsibility for problems and failures in using the Generative AI Service arising from Members’ fault.
- The Company may monitor results and external transmission records for legal and sound operation of the Generative AI Service, and when content of Paragraph 4 of this Article is included or illegal or improper situations are confirmed as a result of monitoring, may delete results and restrict or suspend Members’ Service use.
- When Members violate some or all provisions of this Article and damage occurs to the Company, Members bear compensation obligations for all damages suffered by the Company.
- Regarding overall functions, technology, and infrastructure systems for providing Generative AI Service to Members, when normal service provision is difficult due to server problems and other reasons, the Company may suspend provision of the Generative AI Service.
- The Company compensates for damages that occur to Members due to temporary suspension of Generative AI Service provision. However, this does not apply when the Company has no intent or gross negligence.
Article 17 (Disclaimer)
- The Company shall be exempt from responsibility for Service provision when unable to provide the Service due to force majeure including natural disasters, war, suspension of telecommunications carrier services, and other equivalent circumstances.
- The Company shall not be responsible for Service use failures due to Members’ and Users’ fault.
- The Company shall not be responsible for the reliability, accuracy, etc. of information, materials, and facts posted by Members in relation to the Service.
- The Company has no obligation to intervene in disputes arising between Members or between Members and third parties through the Service, and has no responsibility to compensate for resulting damages.
- The Company shall not be responsible for monetary and non-monetary damages arising from products or services advertised and provided by third parties through Service screens or linked websites.
- The Company and the Company’s partners, respective executives, employees, and agents shall not be responsible for damages arising from the following:
- Damages arising from falsity or inaccuracy of Member status information
- Personal damages arising from Service access and Service use processes regardless of nature and process
- Various civil and criminal responsibilities due to defamation and other illegal acts between Members or between Members and third parties arising from Member status information registration, content posting, and Service use processes
- Damages arising from errors, omissions, deletions, destruction, etc. of transmitted data
- Damages arising from all illegal access to servers by third parties or illegal use of servers
- Damages arising from all illegal interference or interruption by third parties of transmission to or from servers
- Damages due to all viruses, spyware, and other malicious programs illegally transmitted or distributed by third parties using the Service
- Members and Users may be exposed to information and materials that are suggestive, insulting, unpleasant, or potentially controversial during Service use, and by using the Service, agree to accept such risk factors. Information and materials exposed on the Service may not reflect the Company’s opinions, and the Company does not support or endorse any content posted by Members within the Service.
- The Company implements reasonable measures to safely protect Members, Users, and content and operate the Service soundly, but cannot perfectly prevent all risks that may arise from content creation and exposure.
- The Company’s Service (including apps, websites, content, and all other information and materials) is provided to Members and Users as-is without any express, implied, or legal warranties to the maximum extent permitted by relevant laws. Therefore, the Company does not warrant the following:
- Ability to immediately resolve all errors and defects found in the Service
- Results obtained through Service use are reliable and accurate
- Service is continuously available without interruption, safely, and without errors
Article 18 (Contract Cancellation and Termination)
- Members may apply for service agreement termination at any time through the membership withdrawal screen within the Service, and may withdraw the service agreement termination application within 30 days from the application time.
- When 30 days pass from the service agreement termination application time in the preceding paragraph, the Company must process it without delay in accordance with relevant laws.
- When terminating contracts according to Members’ service agreement termination applications and the Company’s processing thereof, all of Members’ personal information data shall be destroyed immediately upon termination, except when the Company retains Member information according to relevant laws and the Company’s Privacy Policy, to the extent permitted by applicable law.
- When Members terminate service agreements, all monetary and non-monetary possessions (including items, etc.) held by Members within the Service shall be destroyed, and no separate compensation shall be provided to Members.
- When Members purchase paid services, they may apply for withdrawal of subscription within 7 days from the purchase date or available date without separate fees. However, when the Company provides services differently from content previously agreed with Members or does not provide services, Members may withdraw subscription for such paid services to the Company within 3 months from the paid payment date or within 30 days from the date they knew or could have known such facts.
- Notwithstanding the preceding paragraph, Members’ withdrawal of subscription is restricted in the following cases where measures have been taken to ensure Members’ rights to withdraw subscription are not hindered, such as clearly displaying that withdrawal is impossible or providing information about trial products or digital content:
- When provision of digital content under Article 2, Paragraph 5 of the Framework Act on the Promotion of Cultural Industries has begun
- When goods are destroyed or damaged due to reasons attributable to Members
- When the value of goods has significantly decreased due to Members’ use or partial consumption
- When the value of goods has significantly decreased to the extent that resale is difficult over time
- When packaging of reproducible goods has been damaged
- Cases where recognizing withdrawal for goods individually produced according to Members’ orders or similar goods would cause irrecoverable significant damage to the Company, with prior separate notice of such facts for relevant transactions and written consent (including electronic documents and Service systems) from Members
Article 19 (Effects of Contract Cancellation and Termination)
- The Company shall refund by the same method as payment within 3 business days from the date Members express intention to withdraw subscription or terminate paid service contracts in principle. However, there may be differences in refund methods and possible refund periods for individual payment methods in the following cases and when the Company has previously notified Members via email or Service application/website:
- When there is explicit expression of intention by the relevant Member
- For Apple in-app payments, Apple Media Services Terms and Conditions apply
- For Google Play in-app payments, Google Payments Terms of Service apply
- For payment methods requiring receipt confirmation including credit cards, within 3 business days from the receipt confirmation date
- When Members do not immediately provide information and materials necessary for refund processing to the Company
- For refunds past deadlines when payment method operators have predetermined payment claim suspension or payment cancellation deadlines through agreements with the Company
- When the Company refunds according to the preceding paragraph, it may deduct amounts corresponding to profits Members obtained from paid service use before refunding.
- When the Company, those who received paid service payments, or those who concluded paid service agreements with Members are not the same person, each shall bear joint responsibility for fulfilling obligations related to subscription withdrawal.
- Paid service purchases (payments) arise from service value for services provided by the Company (creation and delivery of conversational response text, voice, images, videos, and other content based on generative artificial intelligence), and the Company does not refund or compensate for problems arising after delivery of such content.
Article 20 (Usage Restrictions)
- When Members violate obligations under these Terms or interfere with normal Service operation, the Company may restrict Service use without prior notice by classifying according to the severity of violations and interference acts into warnings, temporary usage suspension, permanent usage suspension, etc. for relevant accounts.
- In case of permanent usage suspension under this paragraph, benefits obtained through Service use shall also be destroyed, and the Company shall not separately compensate or refund therefor.
- When restricting Service use or terminating contracts according to this Article, the Company shall notify according to Article 7 (Notice to Members).
Article 21 (Damages)
- When Members violate obligations under these Terms and cause damage to the Company, or when Members cause damage to the Company in using the Service, Members must compensate the Company for such damages.
- When the Company receives damage compensation claims or lawsuits and other objections from third parties other than relevant Members due to illegal acts or violations of these Terms by Members in using the Service, relevant Members must indemnify the Company at their own responsibility and cost, and if the Company is not indemnified, relevant Members are responsible for compensating all damages incurred by the Company.
Article 22 (Governing Law and Jurisdiction)
- Lawsuits filed between the Company and Members shall be governed by Korean law.
- Judicial jurisdiction for disputes arising between the Company and Members shall follow jurisdictional provisions under the Civil Procedure Act.
Effective Date: August 14, 2025
